Privacy Policy
Nishio Surprise Co., Ltd. / Miyama FUTON & Breakfast
 

Nishio Surprise Co., Ltd. (hereinafter referred to as “the Company”), which operates Miyama FUTON & Breakfast, establishes this Privacy Policy (hereinafter referred to as “this Policy”) regarding the handling of personal information of customers in the services provided on this website (hereinafter referred to as “the Service”).

1. Definition of Personal Information

“Personal Information” means “personal information” as defined under the Act on the Protection of Personal Information of Japan and refers to information relating to a living individual that can identify a specific individual by descriptions such as name, date of birth, address, telephone number, contact information, and other statements included in such information, as well as data relating to appearance, fingerprints, voiceprints, and identifiers that can identify a specific individual by itself (personal identifiers), such as an insurer number on a health insurance card.

2. Collection of Personal Information

The Company may ask customers for personal information such as name, date of birth, address, telephone number, email address, bank account number, credit card number, driver’s license number, and other details when registering for use. The Company may also collect transaction records and payment-related information containing personal information from affiliates (including information providers, advertisers, and ad delivery partners; hereinafter referred to as “Affiliates”) when such information arises from transactions between customers and Affiliates.

3. Use of Personal Information

The purposes for which the Company collects and uses personal information are as follows:

  • To provide and operate the Company’s services
  • To respond to inquiries from customers (including verifying identity)
  • To send emails regarding new features, updates, campaigns, and information about other services offered by the Company
  • To contact customers as necessary for maintenance and important notices
  • To identify customers who violate the Terms of Use or attempt to use the services for fraudulent or improper purposes, and to refuse their use
  • To allow customers to view, change, delete, and review their registered information and usage status
  • For purposes incidental to the above purposes of use
4. Change of Purposes of Use

The Company may change the purposes of use of personal information only when the changed purposes are reasonably deemed to be related to those before the change. In such case, the Company will notify customers or publish the changed purposes on this website by a method prescribed by the Company.

5. Provision of Personal Information to Third Parties

The Company will not disclose or provide personal information to third parties without the customer’s consent, except in the following cases:

  • When disclosure or provision is required by laws and regulations
  • When it is necessary to protect the life, body, or property of a person and it is difficult to obtain the customer’s consent
  • When the Company clearly determines that the customer has engaged in conduct that causes disadvantage to a third party
  • When disclosure or provision is necessary within the scope required for outsourcing operations
  • When necessary to protect the Company’s rights or property
6. Outsourcing

The Company may outsource part of its operations and provide personal information to contractors to the extent necessary. The Company requires contractors to strictly manage personal information and conducts appropriate supervision.

7. Joint Use of Personal Information

The Company may jointly use users’ personal information within the following scope and purposes:

  • To build a tourism DMP integrating information of travelers and visitors in the Nantan City area, Kyoto
  • For marketing activities of the tourism industry as a whole in the Miyama area
  • For marketing activities of accommodations operated by the Company
Scope of Personal Information Used Jointly

Name, address, gender, date of birth, telephone number, email address, travel purpose, accommodation fees, plan name, and other personal information provided to the Company, regarding guests (including accompanying persons) who use the accommodations operated by the Company.

Parties with Whom Information Is Jointly Used
  • Miyama Tourism Community Development Association, a General Incorporated Association (“Miyama DMO”)
  • Partner companies involved in data management operations for Miyama DMO
Entity Responsible for Management of Personal Information

Miyama Tourism Community Development Association, a General Incorporated Association
Kyoto Tanba Highlands Quasi-National Park Visitor Center, 23 Yasugake-shimo, Miyama-cho, Nantan-shi, Kyoto, Japan
Representative Director: Atsushi Takamido

8. Management of Personal Information

The Company strives to keep personal information provided by customers accurate and up to date at all times. The Company implements appropriate security measures to prevent leakage, loss, or damage of personal information, and will promptly dispose of personal information when it is no longer necessary.

9. Compliance with Laws and Changes to This Policy

The Company will comply with laws, regulations, and other norms related to the handling of personal information, and will continuously review and improve the contents of this Policy.

10. Disclosure, Correction, Deletion, and Suspension of Use

If the customer requests disclosure, correction, addition, deletion, or suspension of use of personal information, the Company will confirm the customer’s identity and respond within a reasonable period and scope. However, the Company may refuse all or part of such requests if there is a risk of harming the life, health, or property of the customer or a third party, if it would significantly interfere with the Company’s operations, or if it would otherwise violate laws and regulations.

11. Use of Cookies

The Company uses cookies to improve the convenience of this website and maintain and enhance the quality of its services. Cookies are not used for the purpose of acquiring personal information of visitors.

12. Use of SSL

When customers enter personal information, the Company uses SSL (Secure Sockets Layer) technology to prevent such information from being intercepted, interfered with, or altered for security purposes. SSL is a function that encrypts information to prevent eavesdropping and tampering, enabling safer transmission of data.

13. Changes to This Policy

1. The Company may change the contents of this Policy without notifying users, except where otherwise provided by laws, regulations, or this Policy.

2. Unless otherwise specified by the Company, the revised Privacy Policy shall become effective when posted on this website.

Contact
Company: Nishio Surprise Co., Ltd.
Address: Hanabusa-29, Shima, Miyama-cho, Nantan-shi, Kyoto, Japan
Last updated: 2026-02-18

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